Leaned On

Own the Ladder

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Managing

Entrepreneurs and Depression

My heart breaks today. This year has seen the loss of Scott Hutchison, singer/songwriter of Frightened Rabbit; Kate Spade, fashion designer; and now Anthony Bourdain, chef and travel host. Each one of them were successful and recognized in their respective fields,… Continue Reading →

Appear as an Authority at the Office

Taking Control of the Meeting Space Recently a conversation took place at a round table conference I attended where the topic of discussion was how to appear as an authority in the office. I was later asked by a young… Continue Reading →

The Problem with the “Inner” Problem Solver

Lessons Learned A few weeks ago I had the opportunity to attend company mandated management training. Any training that is “Company Mandated”, for many of us, might generate a vision of boring, non relevant, check-the-box training. While I do not… Continue Reading →

How to Manage Your Time

Time management doesn’t have to be a mystery Regardless of if you are in the C-Suite or just starting out your career as an associate, time management is critical.  You have to be able to prioritize everything that has to… Continue Reading →

Revisiting work-life balance

Normal work-life balance is a thing of the past Work-life balance is gone. Instead, companies should help employees with work–life integration. This means you take your personal life with you to work, and you take your work home with you to your… Continue Reading →

8 Keys to Great Customer Service

8 Keys to Great Customer Service It feels like in today’s business world, customer service has taken a back seat to the bottom line.  Most of us cringe when we think about having to deal with a customer service department,… Continue Reading →

Micromanaging Isn’t Always Wrong

Micromanaging is a tactic, not a style Among the greatest misunderstandings in leadership and coaching is the word “micromanaging”. Most leaders do not want to be considered a micro manager. As a matter of fact, it could possibly be considered… Continue Reading →

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